Who is responsible for corporate communications?

Ian Buckingham, BY2W Consulting, and Philip Kitchen, Professor of Strategic Marketing at Hull University Business School, discuss the role of the CEO in today's global business and his or her responsibility for corporate communications.

Who is Responsible for Corporate Communications?

Ian Buckingham and Philip Kitchen

We can read through felled rainforests on the role and image of the superhuman CEO, described variously as chief entertainment and latterly chief engagement officer, but are they really the communications pivot of the business? Does it not somehow feel like the obsession with CEO as superhero bestriding the organisation 'like a colossus', is an 1980s/1990s anachronism? In this article we explore where the real focus of corporate communication lies, and whether the gathering pace of communications professionalism is bringing fresh support to the front line.

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