What Amazon’s reported bid for mall space means for the evolution of retail

Examines how buy online, pick up in store behavior will change the nature of retail.

With recovery from the pandemic on an uncertain timeline, consumer faith in physical retail in the US hasn’t yet rebounded. E-commerce shopping has been on the rise, and Morgan Stanley estimates it will make up more than 23% of US retail sales in 2020 Meanwhile, retailers including J. Crew, JCPenney, and Neiman Marcus have filed for bankruptcy. But while the retail landscape is shifting quickly, it still has a future: another way to look at it is that the industry is in a transformative stage to better anticipate and meet consumer needs amid new shopping behaviors.

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