CX and e-commerce: How to do better at every stage of the customer journey

A webinar by MONI, Magento and dotdigital offers advice on how brands can do better to capture sales at every stage of the customer journey.

Forward-looking companies are investing heavily in e-commerce capabilities, and this is set to grow in the next 12 to 24 months, according to digital marketing specialist, Cheryl Man during a recent webinar hosted by MONI.

As the COVID-19 pandemic pus

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