The dangers of common sense
Les Binet
Recently, a planner I know asked me a question: How does advertising actually work? That's a very good question, and it's not one you hear people asking much these days. Some 20 years ago, there was a lot more debate about how advertising works. These days, there seems to be much more of a consensus about the basic principles of communication, and the focus has shifted to understanding the role of the various new channels that have emerged.
But do we really understand the basic principles of how advertising works? Evidence from the...