The brand McReputation
Scot McKee
Speak to any CEO of any of the FTSE 500 companies and the odds are they'll tell you that their corporate 'reputation' is critical to their company's success. Not only that, they'll tell you that reputation is one of their biggest fears. For as much as it can contribute to success, reputation can bring companies, big companies, down. Remember the consequences of Gerald Ratner's after-dinner speech? Remember what happened to Arthur Andersen after Enron? Oops. In MORI's report, 'The Changing Views of Big Business', it was found that senior board directors of Britain's largest companies...