Marketing for services
The brand inside
A CEO enters the HR department and asks the HR director 'How's your team getting to grips with our new brand positioning?' The HR director responds confidently that there's 'no problem' and that 'every piece of paper emanating from HR has the new logo on it.'
We really heard this, but senior execs in major corporations should not feel smug after reading it. Our research shows that, frequently, there is still little shared understanding of the role and purpose of a brand inside an organisation often brand understanding...