Research and strategy: a fall from grace Bruce Hall Bruce Hall tackles the problem of how agencies can retake their role as strategic partners with their clients, rather than being mere ad shops. Agency models & structures Developing client-agency relationships Pitching & agency selection research and strategy: a fall from graceHow can agencies regain respect as strategic partners? Bruce Hall, Howard, Merrell & Partners, suggests they start by doing some researchBruce HallHoward, Merrell & Partners Finding the secret door back...