The human perspective: Businesses need to face difficult questions about how technology is used

Jane Simms

Human skills are more, not less, important as technology advances but businesses need to face up to some difficult questions about how technology is used.

Human skills are more, not less, important as technology advances but businesses need to face up to some difficult questions about how technology is used, argues envisioner Dave Coplin.

Dave Coplin doesn't take himself too seriously. A Star Trek fan since the age of eight, he is, nearly 40 years later, "a proper grown-up nerd" complete with pony tail, beard and hipster spectacles.

Until very recently, he also had an appropriately nerdy moniker – chief envisioning officer at Microsoft. "I always told my mum I'd be a CEO one day," he jokes.

But we should take him very...

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