İşbank Mobile App IşCepp: Credit Ready

İşbank, a Turkish bank, launched a campaign to market 'Credit Ready', a phygital solution for customers to complete the loan application process via digital channels.

Campaign details

Brand: IşCep Credit ReadyLead agency: IşbankRegion: EMEA

Objectives

Credit Ready application is an omnichannel loan extension that starts in the physical environment and ends in digital. It's a "phygital" solution for customers. Our aim is to provide the opportunity for our customers to complete their loan application process via digital channels, considering they already have the system approval. We also aim to reduce operational costs and risks, and to increase our market share and provide an end-to-end customer experience. With the application we projected the provision of the personal finance credits from digital...

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