AXA: One Step Ahead

AXA, the insurance firm, used targeted conversation about the weather through digital out of home (DOOH) to improve the brand’s reputation in the UK.

Campaign details

Brand: AXALead agency: Havas MediaRegion: EMEA

Objectives

Insurance is a grudge purchase, something we resent paying for and hope we don't need or have to use.

There's also currently a reputational storm cloud hanging over the category in general. It's a low interest category, increasingly sold and seen as a commodity rather than a service.

Sentiment is mainly negative and expectation's low. It is increasing hard for an insurance brand to transcend accepted stereo types.

So, for AXA to meet its objective of building a warm and human brand, they needed to prove...

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