Management Slant

Provides a bullet-point summary of key learnings and conclusions from the main articles in JAR issue 45,1 (2005).

Management Slant

VOL. 45 • NO. 1 MARCH 2005

9 MANAGING BRAND EXPERIENCE: THE MARKET CONTACT AUDIT

AMITAVA CHATTOPADHYAY and JEAN-LOUIS LABORIE

  • There is an association between BESand market share: across the categories, the data show that...