Learning to win – guaranteed success of innovations by design
Johannes Hartmann Consumer Insight Foods, Unilever, Netherlands
Howard R. Moskowitz Moskowitz Jacobs Inc., United States
INTRODUCTION
“Once again, we argue that the failures (of innovation) are really not random at all: They are predictable – and avoidable – if managers get the categorization stage of theory right. Of the many dimensions of business building, the challenge of creating products that large numbers of customers will buy at profitable prices screams for accurately predictive theory.” Clayton Christensen, 2003
Successful innovation demands 5% inspiration and entails 95% perspiration....