KFC: Get Crazy for Crazy Thursdays!

KFC, the American restaurant chain, launched a promotional campaign in China that became a meme, leading to increases in social volume and sales.

1. Challenge, context and objectives

The success of "Crazy Thursday", a special offer day promoted through musical, addictive clips, has led peers to follow suit. As a result, KFC was subject to copycat special offer competition.

As a leading catering brand, KFC has been a leader in marketing innovation. In 2018, KFC launched the Crazy Thursday Special Offer Day to boost sales every Thursday. The super crazy special offer "RMB9.9" promoted in a catchy musical manner has successfully turned the originally slow sales Thursday into a day for customers to get KFC’s best deal that can’t be missed.. Subsequently, the...

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