Reconsidering Models of Influence: The Relationship between Consumer Social Networks and Word-of-Mouth Effectiveness

In today’s fragmented media landscape, generating positive word of mouth (WOM) among consumers has become an important tool for marketers.

Reconsidering Models of Influence: The Relationship between Consumer Social Networks and Word-of-Mouth Effectiveness

Ted SmithCNET NetworksJames R. CoyleElizabeth LightfootCNET Networks BusinessAmy ScottMedTrackAlert

In today's highly fragmented media...

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