In search of excellence: the evolution and future of qualitative research

This paper reviews the history of qualitative market and social research over the past 60 years, in terms of the psych-social, political, economic, marketing and technological changes during that time, and forecasts future developments.

In search of excellence: the evolution and future of qualitative research

Peter CooperCram International Ltd, United Kingdom

PREFACE

This paper provides an analysis of the emergence, evolution and future of qualitative market and social research, based on a review of its history in terms of the psychosocial, political, economic, marketing, and technological changes over the last 60 years. The analysis is supported by key practical applications, seminal articles, and interviews with leading practitioners and major client buyers' expectations for the future.

And of course, it is a celebration of the Jubilee event as a significant 60 year review of...

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