How one agency re-organised to walk the new IMC talk

It is more than 20 years since the value of integrated marketing communications was first recognised, yet most major agencies have been slow to organise for IMC.

How one agency re-organised to walk the new IMC talk

Tom Duncan and Sandra Moriarty

Major agencies seem finally to be recognising the value of integrating marketing communications, if recent comments by O&M's CEO Shelly Lazarus are representative of ad industry thinking (1). She said that 'we'll need to redefine advertising' and that media needs 'to go back to its original home' (sic). She also said the value of having marketing communication disciplines coming together is even more apparent now.

The fact this industry leader's insight and new direction is front-page news in a leading advertising...

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