Fast-forward to connected generations: Exploring the perceptions and experiences of the generations at work to improve your workplace

Erin Sowell and Chris Hauck

Interview-based study into discontent between generations in the workplace.

Introduction: Connecting across generations during times of change

The work environment has changed substantially since the start of the pandemic. Needs and expectations have shifted. More and more workers are taking a stand against unfair treatment and are putting up boundaries so they can maintain their health and well-being. Now, we are experiencing heightened disharmony, discord, and confusion across generations at work as many older and younger workers have diminished trust and different understandings of work culture. As our generations disconnect, our workplaces become less productive and effective. In order to overcome these challenging circumstances, it is important for insights...

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