What next for e-commerce? Insights from Zalando, Ahold Delhaize, Crate & Barrel

This article explores how retailers in the US and Europe are adapting to the widespread adoption of e-commerce.

At a business level, the main story of the pandemic has accelerated the adoption of digital services, not least in retail. What, for some firms, was initially a reactionary measure to get through the jolts of lockdown has now solidified into a necess

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