Wells Fargo invests the vast majority of a $1 billion-plus marketing budget into the retail side of its business – and has the tech stack to prove it.
The bank's business-to-business (B2B) marketers, less richly endowed, have certainly noticed. "Data management platforms, programmatic buying, multi-touch attribution, marketing mix modeling: our retail approach is really sophisticated," Michael Lacorazza, evp/head of integrated marketing for the San Francisco-based financial firm, said.
"On the B2B side, we are much more nascent," he admitted. "But we have outsized ambitions."
Ultimately, Lacorazza believes, money and technology don’t make...