How consumer insights are helping Walmart disrupt the healthcare industry

Walmart, the retail giant, is drawing on deep consumer insights as it seeks to disrupt the healthcare industry in a meaningful way.

In September 2019, Walmart opened its first health center in Dallas, Georgia, where it offers such services as primary, optical, and dental care, as well as counseling and behavioral advice.

The retailer already delivers 420 million prescriptions a year,...

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