Efficiency vs. effectiveness in online research

This paper demonstrates - through a case - one way to integrate traditional inferential research based on random sampling with the more recent online research based on (self-selected) panels, thereby making use of the strengths of both approaches.

Efficiency vs. Effectiveness In Online Research

Carsten Stig Poulsen Professor, The MAPP Centre, Aarhus School of Business, and Founder, Partner and Chairman of the Board, Jysk Analyseinstitut A/S, Denmark.

INTRODUCTION

Ever since their introduction into market research in the early 1970s, computers have promised to revolutionise the discipline. Admittedly, information technology has had a profound impact on the way market research is performed in terms of data available, speed of processing, and sophistication of analysis.

Having said that, however, it is also a fact that progress has been evolutionary rather than revolutionary. The research world is still awaiting the...

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