Digital divorce or digital love affair – understanding consumer needs by breaking down frontiers

Oliver Tabino, Kerstin Klar, Tim Dörflinger and Stefanie Gutknecht

The use of information and communication technology products and services varies to a considerable degree among consumers.

Digital divorce or digital love affair – understanding consumer needs by breaking down frontiers

Tim DörflingerBerlin University of Technology, Germany

Stefanie GutknechtInnovation Development, Deutsche Telekom Laboratories, Germany

Kerstin Klär...

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