Bottoms up! - consultees' views on consultation

Describes a study by George Street Research for the Scottish Executive into the effectiveness of public consultation techniques used by public organisations in Scotland.

Bottoms Up!

Consultees' Views on Consultation

Jo FawcettandAndra LairdGeorge Street Research

INTRODUCTION

As acknowledged in a Cabinet Office guide (1998), the private sector has consulted its users for some time. Those in business know that if they...