ASB Bank Limited

The study traces the emergence of BankDirect from its launch in 1997 and explains how the technological leadership enjoyed by its parent company was exploited to create a credible market differentiation.

ASB Bank

One step ahead

Agency: Whybin TBWA

Introduction / Marketing Challenge

Since the late 1960's ASB Bank has adopted a brand differentiation position based on technology leadership. With its origins in the development of New Zealand's first onlinerealtime banking system in 1969, ASB Bank has pioneered technology development and has a proud history of 'first to market' in all New Zealand's customer facing banking technologies.

1996 saw the development of Bank Direct (a division of ASB Bank), which was launched in late 1997. At that time the Bank needed to pass its technology leadership brand position to BankDirect, and...

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