Anticipation marketing: Understanding buzz for Generation Now

Anticipation marketing is defined as the phenomenon by which extraordinary levels of consumer anticipation are achieved prior to, upon or after launch of a product, service, brand or experience, in a way that generates levels of consumer demand that well exceed market norms.

Anticipation marketing: Understanding buzz for Generation Now

Ellen Baron, Kristin Hickey and Paul Merrellruby cha cha, Australia

INTRODUCTION

On a cool winters' evening in Sydney 2008, something fascinating took place. Men and women in high-powered suits,...

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