Brand Champions of Tomorrow: What E-Brands Need: A Fan Base

The author discusses the failure of many Internet brands, and suggests how they might be more successful in the future.

Brand Champions of Tomorrow

What E-Brands Need: A Fan Base

Brian Toomes

Maybe the business world was simply expecting too much from the Internet.

We were all supposed to be rejoicing that a few points and clicks on a computer screen had replaced the inconvenience of leaving the house and shopping at a store. We were warned of the brick-and-mortar Armageddon; the Internet Revolution was upon us.

Of course, E-Commerce Takeover has yet to materialize in the consumer marketplace. As dot-corn companies dropped like dominoes, it became a game to predict which would fall next. Some people began to wonder...

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