Accomplishing CRM goals

As revolutionary advances are made in information and communication, one of the recent industries taking advantages of the new technology is CRM, showing the inevitable response to the increasing customer centric approach.

Accomplishing CRM Goals

Conventional segmentation linked to data warehouse

Piyish MathurAC Nielsen AMRSagar TamangAC Nielsen AMR andNagia ElEmaryVodafone

INTRODUCTION

Revolutionary advances in information and communication technologies are transforming the world...