A new model for assessing brand health. Using pre-purchase metrics to gain insight in a rapidly changing market

The frantic pace of change in today's automotive market requires manufacturers to react quickly to changes in consumer preferences.

A New Model for Assessing Brand Health

Using Pre-Purchase Metrics to Gain Insight in a Rapidly Changing Market

Don DeVeauxAllison-Fisher International LLC, United States

Pat FarrellGlobal Consumer Insights, Ford of Europe, United Kingdom

Colette McLoughlinAllison-Fisher International LLC, United Kingdom

INTRODUCTION

The most common metrics for understanding market performance and gauging movement in consumer preference start by looking rearward at what has occurred. Indeed, monthly and even daily sales are of great interest as marketers seek to assess the relative performance of a model or brand against the competition. Examining sales trends over time to look for shifts...

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