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09 August 2021
Networked commerce: How India’s kiranas are leading the way
Local communitiesData managementData-driven marketing
TBWA\India’s Satish Krishnamurthy and Vishwajit Vyas say the kirana mom-and-pop shops’ communal commerce during the pandemic shows that networked commerce is the new retail reality in India.
Why it matters
India’s networked commerce is growing organically, bringing deep value to all parts of the ecosystem and driving the new economy, making it on track to be as important as e-commerce in the next five to 10 years.