Making me.gov happen
Desiree LopezTNS
Digital technology has the power to transform relationships between governments and their citizens. But only if it has the right insight to guide it.
Digital government has come a long way in recent years. Countries are making the move from simply providing information online to using digital as a primary engagement channel. In many cases, digital government is already providing a wider range of services online. However, the next big leap forward will involve the experience created around those services. And several governments are already leading the way here.The UAE has...