Co-creating with consumers: a new way of innovating
Ana Medeiros Unilever
Andrew NeedhamFace
It is no secret that the past 20 years have seen a major decline – some would say the slow death – of corporate and brand innovation, but the debate about why, and what needs to be done about it, is very much alive (1).
Some, such as Doug Hall, speaking at the Marketing Society's Innovation Masterclass at the end of last year, argue that consumers have much to answer for. And he isn't alone. In an interview with Researchmagazine (...