Executive Summary
It's hardest to make a brave new change in direction when everything appears to be running along nicely. But that's exactly what Macmillan Cancer Support did.
When 'good' might have been seen as good enough, we took a shot at greatness because when your business concerns matters of life and death, you can never stand still.
And when circumstances out of our control came around the corner, we were rewarded for that bravery.
When Covid-19 hit in March 2020, Macmillan was dealt a catastrophic blow.
98% of their income comes from public donations.
And while everyone was focused...