Audience Satisfaction Among TiVo And ReplayTV Users
Douglas A. Ferguson
College of Charleston
Elizabeth M. Perse
University of Delaware
Introduction
From a functional point of view, the evolution of the television viewing experience has been slow. Since the first fundamental design of the television set, there have been few enhancements to actual use that go beyond the basic functions (on/off, channel change, volume control, etc.). But the advent of the digital video recorder (DVR), also known (increasingly less frequently) as the personal video recorder (PVR), may represent a revolution in TV functionality...