With the rate of technological progress continually accelerating, it is challenging to keep up – never mind anticipate what might come next. But that's the challenge Natasha Toothill, head of merchant services at Visa, took on at the Internet Retailing Expo held in Birmingham in April 2017. She outlined six ways she – and payments giant Visa – expect technological advances and changes in the way we shop to affect payments in the coming years.
Toothill and her team support major merchants across Europe, helping them improve their payments processes to increase sales. "Ultimately we want their customers to spend...