COVID-19 has changed people’s lives around the world, some more than others depending on how their governments have tackled the crisis. So, while there are general trends that can be observed, the extent to which these are having an impact can only really be determined by local research.
In the US, research firm The Harris Poll has been tracking sentiment on a weekly basis since March 2020, and it teamed up with payments brand Mastercard to look at what the post-pandemic future might hold for digital commerce and the payments category. At CES 2021, they highlighted four trends to frame...