Walgreens: W connect

Walgreens launched a mobile-first team member communication platform, W Connect, to enable team members at every level to receive direct company news and leadership updates while allowing access to critical tools and systems.

Overview

When emerging from the worst of the COVID-19 pandemic, the Walgreens workforce was eager for renewed connection and belonging. Around the same time in 2021, Roz Brewer, CEO, Walgreens Boots Alliance (WBA) launched a new company purpose, vision, values and strategic priorities. One of the four strategic priorities was building a high- performance culture and winning team. To help advance this priority, Walgreens set out to reinvent the way team members share information and stay connected in an increasingly digital world.

To enable stronger, faster, more transparent connection among its team members, Walgreens launched W Connect, a mobile-first team...

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