easyJet: Listen and book

easyJet, an airline, introduced Listen&Book, a first-of-its-kind digital experience to create a new route to the European market and improve customer experience.

Listen&Book by easyJet: Travel inspiration inspired by your tracks

The pandemic dramatically impacted the way we travel, giving rise to a more conscious generation of travellers seeking unique and meaningful experiences. Destination-hopping is no longer their priority; instead, these travellers are looking for experiences that resonate with their values and passions. However, the low-cost airline industry has yet to fully respond to this shift in needs.

The travel industry has become highly commoditised, relying on price and offers to drive bookings. Brands often neglect the importance of creating a memorable experience or tapping into culture to connect with their customers....

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