Executive Summary
No one wants to be seen as a 'TENA lady'...
We're in a unique and complex situation where our audience often want nothing to do with us. We're a pariah brand. It's an enormous challenge, with tricky nuances and deeply entrenched stigma. But with millions of women, 1 in 3, experiencing bladder weakness, we needed to find a way to help them acknowledge their condition and find the best products for their needs.
We'd already started this journey with our previous campaigns. First was Ageless, a daring provocation on the sexuality of older women with bladder weakness. Then,...