Introduction
We begin In AD43 when the romans invaded Britain, bringing the concept of hospitality with them.
As merchants, pilgrims, and knights trotted around our green and pleasant land, the number of inns exploded. Tudors added coffee houses - the birthplace of the first insurance companies and our financial services industry. The Georgians' taste for luxury brought about proper hotels, which the Victorians supercharged alongside restaurants, adding architectural greats to Britain's towns and cities.
By 2018, the hospitality industry generated £130 billion1 and played an integral role in the wellbeing of our communities.
In short, hospitality has always...