Executive Summary
Every year, a multitude of British brands battle it out to create a campaign that will 'win' Christmas. It tends to be the familiar and expected brands that come back every year. Christmas 2022 was different.
It fell to a brand that no one saw coming to deliver a genuinely fresh take on the season - one that dispensed with reindeers and Santa and snowmen to reflect the true magic of Christmas - that people are open to hope, and to imagining something better.
That brand was The National Lottery.
Drawing on consumer research, we were able to...