The communication goal
Spotify Wrapped gives listeners a personalized visual representation of the songs, artists, genres, and podcasts they listened to most from January to October. These are released as shareable cards.
2021 Wrapped was Spotify's opportunity to celebrate existing users, acquire new users, and grow in India.
We needed to enforce Spotify as a constant companion through unpredictable 2021. For non-users, we needed to create FOMO around Wrapped.
The situation analysis
During Covid, the perception of 'normal' shifted - there was no one way to be 'normal' anymore. Wrapped 2021 became the chance to celebrate every single normal, including...