Email, Chatlines, Newsgroups
A continuous opinion surveys source thanks to text mining utilization
Alessandro ZanasiTEMIS SA (Text Mining Solutions)
THE CONOCO CASE
Vital Signs Monitor Concept
Conoco, Inc. has developed a 'Vital Signs Monitor', a tool for monitoring its intangible assets such as the corporate human energy level and health. The concept is to create 'probes' in order to assimilate data about various elements in an organization such as corporate culture, people practices, workforce motivation, level of innovation, knowledge sharing, customer satisfaction and business results. The first premise of the VSM concept is that the total of these...