The cost-effectiveness of sales promotion

Although sales promotion is part of the marketing mix, individual activities will have their own immediate objectives which may not always fully integrate with the product's long-term strategy.

The cost-effectiveness of sales promotion

-and how to measure it

Andrew Marsden

Although sales promotion is part of the marketing mix, individual activities will have their own immediate objectives which may not always fully integrate with the product's long-term strategy. It is therefore essential to be able to evaluate their performance through measurement systems which are both quantitative and qualitative. Among dangers to be avoided are simply bringing forward sales which would have been made later in any case (and losing profit in the process) or engaging in ill-considered price reductions which damage the brand's premium image built up by...

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