iPaddery, digital detoxes and Bikeshedding: Why organisations are bad at software
Joseph CliftWarc
As strategic challenges go, changing how an entire central government "does digital" is a big one. But it's a challenge that was taken on by Russell Davies, who, in his former role at the Government Digital Service, improved the UX of the state's digital platforms and saved the UK taxpayer an estimated £50m a year.
Davies has since re-joined former colleagues at the GDS, taking on the role of director of strategy at The Co-op Group, a co-operative organisation and provider of...