Should brands follow the trend or the anti-trend? Insights from Ikea, McDonald's and Burger King
Joseph Gelman
Companies, and especially those in the FMCG world, have a profound interest in understanding where their consumers are heading. Cool hunters, trend watchers, urban influencers: all of these subjects have become a known and relevant part of the corporate world, with the objective of better understanding how consumers' lives are evolving and how this can translate into innovative products and services.
Typically, a company will put some effort into identifying these consumer trends and use this knowledge as one of the inputs into...