SportScheck: We Do Sports. What About You?

German sportswear retailer SportScheck sells via catalogue, online and shops but despite opening new stores customer numbers were stagnant.

SportScheck: We Do Sports. What About You?

Agency: Ogilvy FrankfurtClient: SportScheck (Retail)Product: Customer acquisition and activation campaign fall/ winter 2010

Objectives

SportScheck is the leading German sports fashion and equipment retailer and part of the OTTO Group, the world's largest fashion and lifestyle ecommerce retailer. SportScheck stocks a range of 20,000 items, which can be purchased online, via catalogue or in 16 nationwide stores.

Although SportScheck's recent store expansion programme enabled them to grow locally, the growth in sales and new customers usually only compensated the overall expenses for infrastructure and operating costs. And whilst...

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