Power Buyers or Cautious Shoppers?Segmenting the ECommerce Market
Andrew ElderMarketing Sciences, IntelliQuest, Inc., United States
INTRODUCTION
The speed with which the Internet has become ensconced as a medium for communication, education, and entertainment nearly defies description. The rapid development of the online environment is readily apparent in the world of commerce, in which consumers are only just beginning to reap the benefits offered by electronic transactions over the World Wide Web. Current levels of electronic commerce (or ecommerce) have already dwarfed online business expectations of a few years ago, and appears poised to grow exponentially in the coming...