News
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01 November 2019
Revenues from digital financial services in six of Southeast Asia’s largest markets are forecast to soar to at least US$38bn by 2025, up from US$11bn in 2018, according to a joint report from Google, the Singapore state investment fund Temasek, and ...
Article
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Aditya Kilpady, WARC Exclusive, Spotlight India, October 2019
India is still at an early adoption stage and it is critical that the right environment for digital payments must include a comprehensive cyber security strategy supported by a robust framework to help all stakeholders in the ecosystem.
Opinion
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Gabey Goh, October 2019
Payments are changing the shape of Indian commerce and brands need to be aware of the changes taking place.
News
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23 September 2019
Indian consumers are gearing up for the festive season, especially Diwali at the end of October, but a recent nationwide survey provides a mixed picture for retailers and FMCG brands in the months ahead.
News
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20 September 2019
Card payments accounted for almost 80% of retail sales in the UK last year, according to a new industry report that confirms the steady decline of cash usage in transactions.
Article
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Russ Lidstone, WARC Exclusive, September 2019
Outlines the changes occurring in the banking sector and what banks need to do to appeal to younger cohorts.
Article
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Alex Brownsell, WARC Exclusive, August 2019
Amy Moussavi, Snap’s soon-to-depart Head of Consumer Insights, and Jason Mander, Chief Research Officer at GlobalWebIndex take a closer look at the Gen Z cohort in an effort to better understand their motivations, attitudes and purchasing power.
News
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12 August 2019
Frictionless commerce is on the rise but what remains important for retailers is “to look at what triggers the customer to buy, and how they actually buy it”, said Anke Zeller, vice president of group strategy for payment solutions ...
News
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12 August 2019
More people now have access to mobile devices (96%) than bank accounts (89%), so it is not surprising that established financial institutions are increasingly forming partnerships with mobile payment providers or developing their own services.
News
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08 August 2019
There is a paradigm shift coming as the retail experience moves from being centred on checking out to checking in, but an industry observer warns of possible privacy issues and discrimination against low-income people.
Article
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Low Lai Chow, Event Reports, Retail Asia Conference, May 2019
Insights from Wirecard’s Digital Payments Landscape in Hong Kong and International Holiday Shopping Report reveal a disparity between payment options and payment preferences.
News
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02 August 2019
Singapore Life, a five-year-old fintech startup, turned a profit in its first year of trading in a fast-changing landscape thanks to a focus on giving the customer the sort of straightforward experience the sector hasn’t offered before, ...
Article
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David G.W Birch, Admap, August 2019
Looks at cashless developments around the world and what this means for consumers' privacy.
Opinion
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Sanjib Kalita, August 2019
The August issue of Admap puts the spotlight on the future of payments. Sanjib Kalita, from Money20/20 and Guppy, explains key trends in payments, including digital identities, data as a value driver and the importance of brand trust.
Article
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Harshvardhan Sahni and Jitender Dabas, Admap, August 2019
Details how an 8-year-old brand, Paytm, managed to defy the odds and become the king of digital payments in India with more than 350 million users.
Article
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Admap, August 2019
A summary of new thinking and best practice on the future of payments from Admap.
Article
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Viktoriya Trifonova, Admap, August 2019
GlobalWebIndex puts the spotlight on mobile payments by presenting its online research among internet users aged 16-64, providing a deep-dive into the industry.
Opinion
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Anna Hamill, August 2019
The internet era has transformed how consumers approach money, as it has almost every part of human life, which forms the foundation of August's Admap on the future of payments.
Article
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Rebecca Koppie and Greg Flemming, Admap, August 2019
Looks at the state of mobile banking and how consumers use it across the US.
Article
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Low Lai Chow, Event Reports, Oracle OpenWorld Asia, March 2019
Singapore and other markets in emerging Asia are set to lead global insurance growth in the next decade, with premiums projected to grow at least 9%.
News
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22 July 2019
Charles Schwab, the banking provider and brokerage, is utilising a nuanced podcasting strategy to engage consumers about their money and lead them towards using the company’s products.
Article
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Reed Karaim, Event Reports, Brand Marketing Summit, May 2019
Charles Schwab, the financial services provider, has used two podcasts to help drive its business.
Article
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Lisa Edgar, Nicola Stenberg and Alistair McQueen, International Journal of Market Research, Vol. 61, No. 4, 2019, pp. 447-451
This conference note examines how application of academic theory can be practically applied in the financial services sector to increase women’s participation in pension schemes.
Research Paper
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Fred Bronner and Robert de Hoog, International Journal of Market Research, Vol. 61, No. 4, 2019, pp. 430-446
Consumer behavior recently underwent three main developments: a shift from material purchases to immaterial experiences, a shift from signaling status and wealth by means of consumer behavior to signaling identity, and increased social visibility due to the growing importance of social media.
News
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02 July 2019
Unbanked consumers in Indonesia can avail themselves of credit-like services as the leading digital payments brands offer “pay later” options to those people buying on their platforms.
