News
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12 August 2019
More people now have access to mobile devices (96%) than bank accounts (89%), so it is not surprising that established financial institutions are increasingly forming partnerships with mobile payment providers or developing their own services.
News
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12 August 2019
Frictionless commerce is on the rise but what remains important for retailers is “to look at what triggers the customer to buy, and how they actually buy it”, said Anke Zeller, vice president of group strategy for payment solutions ...
News
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08 August 2019
There is a paradigm shift coming as the retail experience moves from being centred on checking out to checking in, but an industry observer warns of possible privacy issues and discrimination against low-income people.
Article
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Low Lai Chow, Event Reports, Retail Asia Conference, May 2019
Insights from Wirecard’s Digital Payments Landscape in Hong Kong and International Holiday Shopping Report reveal a disparity between payment options and payment preferences.
Article
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Harshvardhan Sahni and Jitender Dabas, Admap, August 2019
Details how an 8-year-old brand, Paytm, managed to defy the odds and become the king of digital payments in India with more than 350 million users.
Opinion
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Anna Hamill, August 2019
The internet era has transformed how consumers approach money, as it has almost every part of human life, which forms the foundation of August's Admap on the future of payments.
Opinion
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Sanjib Kalita, August 2019
The August issue of Admap puts the spotlight on the future of payments. Sanjib Kalita, from Money20/20 and Guppy, explains key trends in payments, including digital identities, data as a value driver and the importance of brand trust.
Article
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Viktoriya Trifonova, Admap, August 2019
GlobalWebIndex puts the spotlight on mobile payments by presenting its online research among internet users aged 16-64, providing a deep-dive into the industry.
Article
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Rebecca Koppie and Greg Flemming, Admap, August 2019
Looks at the state of mobile banking and how consumers use it across the US.
News
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02 August 2019
Singapore Life, a five-year-old fintech startup, turned a profit in its first year of trading in a fast-changing landscape thanks to a focus on giving the customer the sort of straightforward experience the sector hasn’t offered before, ...
Article
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Admap, August 2019
A summary of new thinking and best practice on the future of payments from Admap.
Article
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David G.W Birch, Admap, August 2019
Looks at cashless developments around the world and what this means for consumers' privacy.
Article
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Low Lai Chow, Event Reports, Oracle OpenWorld Asia, March 2019
Singapore and other markets in emerging Asia are set to lead global insurance growth in the next decade, with premiums projected to grow at least 9%.
News
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22 July 2019
Charles Schwab, the banking provider and brokerage, is utilising a nuanced podcasting strategy to engage consumers about their money and lead them towards using the company’s products.
Article
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Reed Karaim, Event Reports, Brand Marketing Summit, May 2019
Charles Schwab, the financial services provider, has used two podcasts to help drive its business.
Article
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Lisa Edgar, Nicola Stenberg and Alistair McQueen, International Journal of Market Research, Vol. 61, No. 4, 2019, pp. 447-451
This conference note examines how application of academic theory can be practically applied in the financial services sector to increase women’s participation in pension schemes.
Research Paper
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Fred Bronner and Robert de Hoog, International Journal of Market Research, Vol. 61, No. 4, 2019, pp. 430-446
Consumer behavior recently underwent three main developments: a shift from material purchases to immaterial experiences, a shift from signaling status and wealth by means of consumer behavior to signaling identity, and increased social visibility due to the growing importance of social media.
News
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02 July 2019
Unbanked consumers in Indonesia can avail themselves of credit-like services as the leading digital payments brands offer “pay later” options to those people buying on their platforms.
News
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10 June 2019
Almost half (48%) of adults in the UK used mobile banking in 2018, up from 41% in the previous year, while 5.4 million consumers chose not to use cash at all, a new industry report has revealed.
Article
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Euromonitor Strategy Briefings, April 2019
Looks at the global market of personal credit cards, including regional profiles, unique card formats and what the future brings for the segment.
News
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28 May 2019
LendingTree, the online lending marketplace, has seen major benefits from shifting its focus to prioritise the lifetime value that is generated by its customers.
Article
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Reed Karaim, Event Reports, KNect365 Marketing, Analytics and Data Science (MADS) Conference, April 2019
LendingTree, the financial services company, has found that a shift to focusing on customer lifetime value has helped inform its marketing and broader strategy.
Article
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Research on WARC, April, 2019
Provides a better understanding of the initial signals on how Generation Z will be different to, or the same as, previous generations.
Article
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Research on WARC, April 2019
Looks at our ageing societies and the challenges and opportunities they face as ageing generations are having larger effects on populations around the world.
Article
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Euromonitor Strategy Briefings, March 2019
Reviews the global demographic setup, income and key traits of Baby Boomers, while giving insights and examples into what businesses can do to target this consumer segment.
