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Taken from Advertising in a Recession - the benefits of investing for the long term Published by NTC Publications, 1999 |
Alex Biel
and
Stephen King
Bernard Baruch said that it�s
a recession when your neighbour is out of work (adding that when you�re
out of work it�s a depression!).
Although the recessions that
make the headlines are generally seen as all-encompassing and national in scope,
this definition obscures the fact that �normal� national economic conditions
are really an averaging of good times in some industries, bad times in others;
growth in some parts of the country and decline in others.
During a national recession
everyone gets hurt; but some sectors feel the heat more than others. Conversely,
during a period of expansion some markets reap greater benefits.
A more useful, empirically
determined definition of recession is one which relates annual growth at one
point in time to the longer term growth trend of a specific market. The
Center for Research & Development, in collaboration with the Strategic
Planning Institute, has used this market-specific concept of recession to
analyse consumer businesses in the Profit Impact of Market Strategy (PIMS)
database. The PIMS database included, at the time of this analysis, 749 consumer
businesses, with a minimum of four years� data covering those businesses and
the markets in which they participate.1
The PIMS database is the only
source that contains both marketing data and financial information for the same
consumer-based businesses.
For our purposes, a specific
market is considered to be in recession when short-term growth lags long-term
growth by at least four percentage points. On the other hand, when a market exceeds
its long-term growth rate by more than four percentage points, we can say
that it is in a period of expansion.2 Using this
definition, it is possible to describe how consumer businesses fare under
different market conditions.
To understand what happens
during changing market conditions, it is useful to look at changes in rates
of return for those businesses enjoying market expansion compared to those
suffering a shrinking market. As Figure
1 shows, there is a substantial market effect that impacts a firm�s return
on invested capital.
It is no great surprise to learn
that when the market expands, the average consumer business in the PIMS database
enjoys an increased return on investment. Indeed, one might expect rates of
return to increase even more sharply during a period of market growth;
the fact that they do not may be explained to some extent by the difficulty that
some businesses face in meeting increased demand.
When a market contracts, on the
other hand, the profits of the average business decline. In this study, the
average business lost just under two percentage points of profit, dropping from
a return on investment of 21.9% to 20.0%.3
What is the relationship of
changes in advertising spending to changes in return on investment? To answer
this question, we looked at the specific spending policies employed by the
businesses in the database.
Of the 339 observations of the
businesses that experienced recessionary periods, one-third cut their spending
on advertising by an average of 11%, while two-thirds actually spent at a higher
rate than before.4
Of those businesses raising
their advertising investment, the majority � 60% � limited their increase to
no more than 20% more than they had previously been spending. The average
business in this group increased spending by 10%. However, the other 40% of
those businesses that raised their expenditures made substantial increases
ranging from 20% to 100%, and averaging 49%.
Table 1 shows how changes in
return on investment relate to these changes in spending. Clearly, businesses
suffer a reduction in return on investment whether spending is cut or increased
during a recession. Indeed, businesses yielding to the natural inclination to
cut spending in an effort to increase profits in a recession find that it
doesn�t work. These businesses fared no better in terms of return on
investment than those which modestly increased their ad spending.
Spending | Changes in ROI |
Decreased (ave 11%) | 1.6% |
Modest increase (ave +10%) | 1.7% |
Substantial increase (ave +49%) | 2.7% |
Average change all businesses (see Figure 1: Recession) | 1.9% |
Those firms that substantially increased their advertising budgets
experienced the largest drop in return on investment: a reduction of 2.7
percentage points. However, as we shall see, those advertisers who increase
spending � whether modestly or aggressively � achieve greater market share
gains than those who cut their advertising investment. This, in turn, puts them
in a better position to increase profits after the recession.
These findings led us to dissect
the relationship between changes in return on investment and changes in
advertising pressure.
As we showed in an earlier
study,5 advertising
spending and return on investment are linked � but only indirectly.
Advertising directly affects brand �salience�: it makes the advertised brand
more top-of-mind among prospects. It also tends to amplify the relative
perceived quality of the brand, which in turn increases the brand�s perceived
value for money. Salience and perceived quality drive buying behaviour, which of
course is reflected in sales, and therefore in Share of Market (SOM). But market
share is affected by market conditions as well as advertising pressure (Figure
2).
Here we see that the businesses
in the PIMS database enjoy a higher rate of share growth during
downturns, and a lower rate of share increase during stable periods and
periods of growth.
One explanation for this is that
weaker businesses � businesses with lower market shares � may be less able
to defend themselves during downturns, while their larger competitors become
more aggressive in order to partially make up sales that are threatened due to a
lower growth rate of the total category. The PIMS database includes a broad
range of consumer businesses; while some are strong and even market-dominating,
others are less successful and weaker. However, on average, the
businesses contributing data to PIMS are somewhat more likely to be the stronger
players in their markets.6
To identify the relationship of
changes in spending to changes in share of market, we again analysed the data in
terms of the spending strategies of the various businesses. As Figure
3 shows, those who reduced their budgets during recession attained much
lower share gains than their more aggressive counterparts. On the other hand,
marketers which increased spending were able to realise significant market share
gains.
It is worth noting that, while
there appear to be opportunities to win share by becoming increasingly
competitive during a recession, when markets expand, share gains are
harder to come by. This is demonstrated in Figure
4, which reveals the link between changing advertising investments and share
as markets expand.
Marketers that decrease their
spending during an expansion of the market lose share, albeit slightly; on
average, they drop one-tenth of a share point. Those who increase their spending
by upwards of 20% as their market expands increase average share, but by only
half a percentage point. In other words, the possibility of gaining share
through increasing advertising appears to be greater when the total market is
soft.
It is important to remember that
the changes in both share of market and return on investment reported were
achieved during the recession itself. Other research indicates that much
� but by no means all � of the impact of advertising on sales is achieved in
the year the budget is spent.7
However, the main impact of share gains is translated into gains in
profitability in subsequent periods.
While the data reported here are
of course correlational, and do not necessarily prove causality, they
none the less suggest that there may be some attractive share-building
opportunities during periods when business contracts. Indeed, the data
suggest that aggressive marketers may well find that recessionary periods offer
a unique opportunity to build share and position themselves advantageously for
the market’s recovery.
In our earlier study of consumer
businesses, we found a clear relationship between share of market and return on
investment.8
In fact, this general relationship is not limited to firms marketing to the
consumer; it is a robust, well-documented general principle that seems to occur
in all markets.
The specific relationship for
the average consumer business is shown in Figure
5. These data suggest that the advertiser who is able to build market share
is likely to enjoy a better return on invested capital than is the marketer with
a lower market share.
In general, businesses earn
reduced profits when their markets are in recession. But those that cut their
advertising expenditures in a recession lose no less in terms of profitability
than those who actually increase spending by an average of 10%. In other words,
cutting advertising spend to increase short-term profits doesn’t seem to work.
More importantly, the data also
reveal that a moderate increase in advertising in a soft market can improve
share. There is a substantial body of evidence to show that a larger share of
the market generally leads to higher return on investment.9
For the aggressive marketer, the
data suggest that a more ambitious increase in expenditure, although reducing
short-term profit, can take advantage of the opportunity afforded by a recession
to increase market share even further.
The PIMS data indicate that
consumer marketers increasing their spending by an average of 48% during a
recession win virtually double the share gains of those who increase their
expenditures more modestly. While this aggressive increase in advertising is
associated with a drop in return on investment of 2.7% in the short term, it may
nevertheless be acceptable to the marketer looking ahead to post-recession
growth.
Since
each business unit contributed a minimum of four years of data, and since
recessions and expansions were defined as deviations from the normal growth
trend of the industry, a given business unit provided at least one, and
often
For
the purposes of this analysis, we define short-term periods as one year.
Long-term trends of a market are defined as a minimum of four years.
Return
on investment is calculated before taxes and interest charges for the
purpose of this analysis.
Some
businesses doubtless did take a clearly aggressive stance in light of the
softness of the market. But it is probable that for other businesses in the
sample spending was committed prior to the receipt of sales or market data.
This helps explain why more businesses increased spending than curtailed
their efforts.
‘The
impact of advertising expenditures on profits for consumer businesses’
(The Ogilvy Center for Research & Development, 1987)
Since
the concept of share of market is a zero sum notion, it is important to note
that the share of market averages described here relate to the businesses
studied rather than shares of all the entrants in each of the specific
markets involved.
See
‘Long-term Profitability Advertising versus sales Promotion’ Alex
Biel. (Table 2 and Note 2)
See
Note 5
Robert
D. Buzzell and Bradley M. Gale, The PIMS Principles, The Free Press,
1987.
From
Options and Opportunities for Consumer Businesses: Advertising During a
Recession, Alexander L. Biel and Stephen King.
©
The WPP Center for Research & Development, October 1990
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