What’s the new normal? How do young people feel about COVID-19 and travelling during the pandemic?

Details research using AI voice technology to survey young people’s feelings towards vaccinations and travelling during the COVID-19 pandemic, as well as justifying the importance of alternative, technologically-driven research methods for engaging with younger generations.


When executing research projects online, through panels and communities, it is often difficult reaching and engaging with younger audiences. This can impact the timings and finances of a project, so a need for optimising the research technique was identified. We tapped into young adults' affinity with new technology and integrated Phebi'sartificial intelligence (AI) voice technology in the survey to increase engagement with younger audiences, and connect with them on a deeper level. To test this method, we executed a research focused on a very relevant topic to all of us—the Covid-19 pandemic—uncovering not only how young adults...

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